Patient Services Coordinator

4 weeks ago


Glasgow, Glasgow City, United Kingdom Nuffield Health Full time
Patient Services Administrator

Nuffield Health Glasgow Hospital | Outpatients | Permanent | Full time

Shifts: Monday - Thursday between 8am-7pm, Friday 8am - 6pm & 1 Saturday a month

We are seeking a confident and customer-focused administrator to join our team. The ideal candidate will be passionate about great customer service and have excellent communication skills.

Key Responsibilities:
  • Administer a large caseload of patients from referral to discharge, ensuring the company meets/exceeds service deliverables.
  • Manage, appraise, and interpret data, information, and situations to ensure complex administration meets required standards and timescales.
  • Provide clinic support, including creating, altering, or canceling clinics as required to support business needs.
Requirements:
  • Previous experience working in a fast-paced customer service environment.
  • Excellent telephone manner and verbal and written English communication skills.
  • Good working knowledge of Excel, Word, Outlook, and bespoke databases.
  • An understanding of the importance of policies and operating procedures.

Nuffield Health Glasgow Hospital is a leading healthcare provider, and we are committed to delivering exceptional patient care. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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