Learning Program Manager

4 weeks ago

London, Greater London, United Kingdom GP Strategies Full time

GP Strategies Corporation is a leading provider of talent transformation solutions. We deliver award-winning learning and development programs to help organizations achieve meaningful change.

As a Learning Program Manager at GP Strategies, you will play a pivotal role in the ownership of multiple international Learning Event Projects for our Global Clients. This position is responsible for leading the development and implementation of event delivery models and planning strategy, across In-Person, Virtual and Hybrid events on a global scale.

This is an onsite role, based at our client's office in Central London. Your responsibilities will include providing strategic and consultative management and guidance to your direct regional team as well as your global project teams. You will own the end-to-end management of program lifecycles and will be the key contact and decision maker pre, during and post event delivery.

You will ensure each program is delivered successfully within customers' defined budgets, timelines and objectives. You will also support the Global Learning Events Team Manager in reporting and updating on the progress of the operational elements of each of your programs, insuring they meet internal targets and deliverables.

Key Responsibilities:

  • Cascade and implement Program Team objectives, goals, and timelines, ensuring the teams ways of working, and project/program delivery processes are delivered accordingly.
  • Implement global and regional ways of working, policies, procedures, and processes to ensure collaboration and the reduction of siloed behaviour within your direct reporting team and your project teams.
  • Management of event project plans and budgets - efficiently planning events within said budget and within tight time constraints.
  • Manage and allocate project work tasks to the wider team ensuring the achievement of deadlines stipulated by the client in order to deliver the program objectives.
  • Work with other program managers to identify, resolve and escalate risks with internal management and key customer stakeholders, with a key focus on implementing changes to processes and ways of working to mitigate any future repeats.
  • Support the Global Learning Events Team Manager in continually reviewing / improving all operational workflows - policies, procedures, processes, ways of working, guidelines, and other business-related documents as defined by GP Strategies or the customer - to advance the speed of processing, the quality of the work, and the learner experience.
  • Manage and develop a team as part of a shared service environment
  • Ensure team members are effective, efficient, and diligent in meeting organisational and programme goals
  • Model and maintain a work environment that supports GP Strategies' core values, vision and, missions
  • Promote a team climate that values accountability, 360-degree feedback, and transparency, as well as a culture that encourages shared learning and professional development

Qualifications:

  • Programme/Project management experience.
  • Onsite event co-ordination and support.
  • Exceptional communication skills, including expectation setting and providing clear, concise updates
  • Strong Stakeholder Relationship management
  • Ability to make appropriate financial and customer service decisions
  • Excellent organizational skills with a customer focused approach and the ability to prioritise and manage a range of projects/events simultaneously.

GP Strategies is committed to diversity and inclusion. We are an equal opportunities employer and welcome applications from all qualified candidates. We are proud to be a global company with a diverse workforce and a culture that values respect, fairness, and collaboration. We support our people, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

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