Luxury Retail CRM Specialist

1 month ago


Fylde, Lancashire, United Kingdom Zachary Daniels Recruitment Full time
Luxury Retail CRM Specialist

At Zachary Daniels Recruitment, we are seeking an experienced Luxury Retail CRM Specialist to join our team in Lytham St Annes, Lancashire. This is a hybrid working opportunity with a competitive salary up to £28k and great benefits.

Key Responsibilities:
  • Manage the customer data platform, ensuring seamless integration with various systems and tools.
  • Become the subject matter expert for the CRM system, supporting large-scale implementation projects led by our in-house technical team.
  • Collaborate with the Communications and Campaigns team to optimise the CRM platform and data usage.
  • Support the implementation of new channels and integrations, such as SMS.
  • Develop actionable briefs for our data consultants based on customer data questions and hypotheses.
  • Coordinate data analysis and insight reports, ensuring accuracy and completeness.
  • Champion the accurate and efficient collection of data across the business.
Requirements:
  • Experience in a fast-paced, multi-project environment.
  • Proficient in Microsoft Office (Excel, PowerPoint, Teams, Word).
  • Strong project management and reporting skills.


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