Customer Experience Specialist

4 days ago


PoultonleFylde, Lancashire, United Kingdom Sky Full time

Sky Retail Stores aim to provide an exceptional customer experience, which is why we're looking for a skilled Customer Experience Specialist to join our team. Based at The Brunel Shopping Centre, you'll earn a £26,000 salary and an additional £10,000 in commissions, taking your total earnings to £36,000 on average.

Your key responsibilities will include meeting customers, discussing and demonstrating Sky products, and providing personalized service. To excel in this role, you'll need:

  • A creative approach to problem-solving
  • Strong communication and interpersonal skills

Sky's benefits package includes:

  • Free Sky TV and discounted broadband, Sky Glass, and mobile plans
  • External gym discounts and a cycle to work scheme
  • Private healthcare and Digital GP via Aviva

You'll also enjoy:

  • A comprehensive financial wellbeing package
  • An annual sharesave scheme and long service awards
  • Inclusion recognition as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women'

Sky values diversity and aims to create an inclusive workplace. We're happy to make adjustments to support your application.

Please note that a background check may be required for the position.



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