Perinatal Community Service Coordinator

1 month ago

Westbourne, Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time
Job Summary

The Dorset HealthCare University NHS Foundation Trust is seeking a highly skilled and experienced Service Administrator to join the Perinatal Community Mental Health Service team. This is an exciting opportunity for an individual to work in a dynamic and supportive environment, providing administrative support to a range of professionals within the service.

Main Responsibilities
  • Provide a professional and courteous response to service users, including handling distressed clients via telephone.
  • Manage diaries, update medical records using Rio, and assist the team with general administrative tasks.
  • Work collaboratively as part of an efficient and professional team to ensure a comprehensive administrative service is provided to clients and staff.
About Us

Dorset HealthCare is a dynamic and forward-looking Trust, committed to delivering outstanding, joined-up healthcare services to our communities. We are proud of our 'outstanding' CQC rating and our commitment to empowering people to make the most of their lives.

We are an inclusive workplace, where everyone is welcome, and we celebrate diversity. We believe in equal opportunities and are committed to building a workplace for the future. Our 7,000-strong workforce is at the heart of what we do, and we are proud of our brilliant people.

Requirements
  • GCSE level English Language or equivalent.
  • Understanding of patient confidentiality.
  • Well-developed skills in communicating effectively with clients and other professionals within and outside the NHS.
  • Knowledge of administrative procedures and systems, acquired through training and experience.
Desirable Qualifications and Experience
  • ECDL or equivalent experience.
  • RSA 3 keyboard skills; audio typing and word processing.
  • Knowledge of NHS organisation and protocols.
  • Knowledge of specialist functional/medical/legal terms and experience to deal with non-routine issues.

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