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Business Administration Support Specialist

1 month ago

Norwich, Norfolk, United Kingdom NHS Full time

Job Summary: We are seeking a highly organized and detail-oriented Business Administration Support Specialist to join our team at Norfolk Primary Care Ltd. The successful candidate will provide administrative support to the Corporate Operations and Admin Manager, ensuring a smooth flow of office procedures and maintaining a positive and friendly image as the first point of contact for visitors, stakeholders, and colleagues.

Main Responsibilities:

  • Provide administrative support to the Corporate Operations and Admin Manager, including maintaining databases, spreadsheets, and Microsoft Office software.
  • Support the delivery of the governance team by providing a professional, high-quality, and timely HR admin and recruitment function.
  • Be responsible for allowing user access to SharePoint and the e-learning system for training.
  • Maintain HR database TEAMNET of all staff, including documentation required to provide high-level assurance.
  • Administer the sickness absence process, including tracking and monitoring sickness absence.
  • Calculate and maintain annual leave records, including TOIL.
  • Upkeep of electronically stored personnel records, including archiving for leavers using the Records Retention policy guidance.
  • Maintain the mandatory training schedule with reminders to employees regarding overdue training.
  • In conjunction with the Corporate Affairs and Governance Lead, assist with the ongoing development and distribution of all policies and procedures.

About Us: Norfolk Primary Care Ltd is an alliance of more than 19 GP Practices in North Norfolk. Our aim is to sustain the delivery of primary care at scale while supporting workforce development and improving access to primary care.

Person Specification:

  • Educated to NVQ Level 3 in a relevant subject or equivalent previous proven experience.
  • 5 GCSEs at Grades A-C, including English.
  • Experience of using and maintaining databases/spreadsheets and using advanced functions of Microsoft Office software.
  • Ability to manipulate and present data for relevant audiences.
  • Knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint).