Debt Collection Agent with Credit Control Experience

2 days ago


Sheffield, Sheffield, United Kingdom More Recruitment SLC LTD Full time
Job Description
As a Telephone Credit Controller at More Recruitment SLC LTD, you will play a crucial role in our debt collection team. Your primary responsibility will be to make and receive telephone calls from businesses and individuals to recover outstanding debts. You will be expected to handle difficult conversations in a sensitive and professional manner with customers over the telephone.

To succeed in this role, you should have previous experience working in a call centre or credit control type environment. You should also possess clear and confident communication skills, both written and verbal, as well as the ability to enter accurate records of conversations and payment agreements into a customer database.

In addition to your technical skills, you should be able to work effectively in a fast-paced environment and follow processes and guidelines regarding debt collection. You will also be expected to maintain accurate records and reports, as required by management.

Benefits:
• Competitive salary: £25,000 - £30,000 per annum
• Attractive bonus and performance rewards scheme
• Commission pay structure
• Hybrid working arrangement after 6-month probation (3 days at home, 2 in the office)
• Employee Assistance Programme
• Company pension scheme
• Colleague discount scheme

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