Debt Collection Representative

3 weeks ago


Sheffield, Sheffield, United Kingdom Bristow & Sutor Group Full time

We are seeking an experienced Credit Recovery Specialist to join our team based just north of Sheffield City Centre. As part of the Bristow & Sutor Group – employing over 450 people in debt recovery throughout the UK – you will work closely with our clients to help recover overdue debts and arrange payment solutions.

Your Role:
  • You will be working shifts between 8am to 8pm, Monday to Friday, making and receiving telephone calls with customers to arrange payment of outstanding debts.
  • Handling difficult conversations in a sensitive and professional manner with customers over the telephone.
  • Entering accurate records of conversations and payment agreements into a customer database.
  • Following processes and guidelines regarding debt collection.

The successful candidate will have previous experience working in a call centre or credit control type role. You will also require clear and confident communication skills – both writing/data entry and over the telephone.



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