Senior Front Office Manager
1 day ago
We are seeking an experienced Night Duty Manager to join our team at Corinthia London, a luxurious 5-star hotel in the heart of the city.
The successful candidate will have a strong background in front office operations and a proven track record of leading high-performing teams. They will be responsible for overseeing the smooth operation of the reception desk, business centre, telecoms, guest relations, and concierge services during night shifts.
Key responsibilities include:
- Maintaining high standards of customer service and ensuring that guests' needs are met promptly and efficiently
- Leading a team of colleagues to achieve exceptional results and exceeding targets
- Collaborating with other departments to ensure seamless communication and effective problem-solving
- Providing guidance and training to new team members
To be successful in this role, you will need:
- A minimum of 2 years' experience as a Duty Manager or similar role in a large 5-star hotel
- Excellent leadership and communication skills
- Strong IT skills, including Microsoft Excel, PowerPoint, Word, and PABX Console
- Fluency in written and spoken English
- FIRST AID knowledge
This is an excellent opportunity for an ambitious and motivated individual to take their career to the next level in a dynamic and fast-paced environment.
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