Process Assurance Specialist

4 weeks ago

Bexhill, East Sussex, United Kingdom Hastings Direct Full time

About the Role

We are seeking a highly skilled Process Assurance Specialist to join our Insurer Services team at Hastings Direct. As a key member of our assurance team, you will play a critical role in ensuring the effectiveness and efficiency of our processes.

Key Responsibilities

  • Lead assurance and control reviews of all processes across Insurer Services, including supplier elements
  • Provide full and clear visibility of all controls and assurance activities across all processes
  • Ensure all necessary controls are in place and effective, and drive control enhancements via implementation of further preventative controls using systems, tools, and processes to optimal effectiveness and efficiency
  • Ensure the right level of assurance is in place across all processes in the most effective way, with visibility and tracking of all assurance activities and subsequent review actions
  • Lead the Insurer Services input and coordination for any regulatory and cross-functional initiatives or activities and lead/coordinate deep dive reviews and assurance activities for specific regulatory, conduct, and performance outcomes, driving and tracking identified actions through to successful delivery
  • Create and maintain regular reporting for Insurer Services assurance and controls

Requirements

  • A strong understanding of assurance and control requirements
  • Experience within insurance (claims experience is a bonus)
  • Strong communicator and influencer with the confidence to engage with stakeholders at all levels

What We Offer

As a Hastings Direct colleague, you'll enjoy a range of benefits, including an attractive salary, car allowance, flexible working, competitive bonus scheme, private medical insurance, life assurance cover, income protection, pension contribution match, and access to our award-winning wellbeing program.

Our 4Cs Principles

We believe in creating the right culture for our colleagues and giving them the right tools to do their job. This enables us to deliver good outcomes for every customer, grow the company profitably and sustainably, and invest in the communities we serve.

Equal Opportunities Employer

Hastings Group is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.

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