Customer Service Support Specialist
4 weeks ago
We are seeking a skilled Service Desk Coordinator to join our team at Multistaff Recruitment Solutions Ltd.
This role will involve leading a trial period with the potential for a permanent position.
Key responsibilities include:
- Answering inbound calls from customers
- Updating customer records with the latest information
- Responding to customer emails effectively
- Liaising with other departments
- Communicating with customers via various channels
- Maintaining customer files in line with company policy
Requirements:
- Computer literacy
- Ability to work in a fast-paced environment
- Self-motivation and prioritization skills
- Proven administration skills and good IT literacy
- Strong communication skills
Working hours:
Monday to Friday, 8am to 5pm
Rate of pay:
£11.44 to £12.02 per hour
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