Customer Service Representative

4 weeks ago


Droitwich, Worcestershire, United Kingdom Adecco Full time
About the Role:

We are seeking a skilled Customer Service Operative to join our team in Droitwich. As a key member of our Customer Service department, you will play a crucial role in supporting the Customer Service Manager and ensuring the smooth daily operation of the department.

Key Responsibilities:

• Assist the Customer Service Manager in covering the Goods-In desk, including the booking-in and processing of deliveries and collections, following strict health and safety protocols.
• Liaise professionally with customers, drivers, transport planners, hauliers, and colleagues, ensuring accurate and timely provision of documentation for a smooth service.
• Work collaboratively with a team to achieve operational performance targets and goals.

Benefits:

• Weekly pay
• Holiday pay
• Well-being support
• Eye-care vouchers
• Employee discounts
• Free on-site parking

About Our Client:

Our client is a well-established provider in the Storage & Distribution industry, seeking a Customer Service Operative to join their team in Droitwich. They are a highly successful, well-established family-owned business who are extremely proud of their history. The business has always aimed to be at the forefront of the logistics sector, reflected by a series of firsts and industry awards.

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