Customer Experience Specialist

3 days ago


Lincoln, Lincolnshire, United Kingdom WSH Group Full time

Job Title: Customer Experience Specialist

Company Overview: The WSH Group is a dynamic organization that values innovation, teamwork, and customer satisfaction. We are committed to providing exceptional experiences for our clients and their guests.

Job Description:

Key Responsibilities:
  • To deliver outstanding customer service by being attentive to guests' needs at every point on their customer journey
  • To answer questions and address any concerns or issues in a friendly manner
  • To collaborate with colleagues to ensure the smooth flow of operations and support each other in creating an inclusive and safe working environment
  • To maintain high standards of cleanliness and hygiene in the kitchen and dining areas, adhering to health and safety regulations

Required Skills and Qualifications:

  • Passion for delivering exceptional customer experiences
  • Ability to work effectively in a fast-paced environment
  • Previous experience in a similar role, particularly in the food service industry, is desirable
  • Knowledge of food safety and sanitation practices is essential

Salary: $40,000 - $50,000 per year

Benefits: Comprehensive benefits package, including health insurance, retirement plan, and opportunities for career advancement

Others: Part-time position, flexible scheduling available



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