Commercial Relationship Excellence Specialist

24 hours ago


Bristol, Bristol, United Kingdom 1st Executive Ltd Full time
Job Overview:

We are seeking a highly skilled Supplier Relationship Manager to join our team at 1st Executive Ltd. As a key member of our commercial function, you will be responsible for driving value, performance, and commercial efficiency from large-scale BPO contracts across Print, Marketing, and Communications.

Responsibilities:
  1. Sourcemoreere Strategy Development: Provide expert supplier relationship management capability, using experience of supplier risk and relationship management to create clear supplier strategies for a defined BPO service supplier.
  2. Contractual Obligations: Ensure the requirements of contractual obligations, Procurement policy, and business unit objectives are met and evidenced in regular routines.
Requirements:
  • Industry Expertise: Depth of SRM or Vendor Management experience, with knowledge and awareness of EBA and PRA regulations.
  • Experience: Extensive experience in managing outsourced/BPO suppliers in Print, Marketing, and Communications.
  • Strategy Development: Able to apply knowledge of the UK outsourcing market to develop the supplier relationship strategy, balancing external trends against business objectives and desired customer outcomes.
  • Performance Improvement: Experience of driving performance in line with contractual KPI's and SLA's.
  • Risk Management: Experience of 3rd Party Risk (TP) - in accordance with Group Outsourcing Risk Policy.
What We Offer:
  • Competitive Salary: Up to £75K + Car Allowance + Excellent Benefits.
  • Location: Bristol (Agile / Flexible Working).


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