Crisis Support Specialist
3 weeks ago
About the Role:
We are seeking a skilled and compassionate Crisis Support Specialist to join our team. As a Crisis Support Specialist, you will provide high-quality and responsive service to our clients, including the provision of accurate information and advice, signposting, and initial problem-solving at the first point of contact.
Key Responsibilities:
- Provide county-wide local welfare provision that supports the most vulnerable residents at times of unavoidable crisis.
- Work as part of a team as the single point of contact for requests for support, information, and advice and services from within the Council and other agencies.
- Evaluate situations to identify potential risks and recognise when to seek advice.
About Us:
Pertemps Recruitment Partnership Ltd is a leading recruitment agency that values flexibility, mutual trust, and respect. We strive to work to our values and you can expect to be part of teams that are high-performing, collaborative, customer-focused, accountable, and trustworthy.
What We Are Looking For:
- Exceptional communication skills to adapt to the person you are speaking to, so they feel listened to and supported.
- Maturity and resilience to deal with varying emotions that people may display.
- Natural sense of curiosity to learn more about the diverse ways people can be supported to improve their lives.
- Ability to work independently to a high standard, using multiple systems simultaneously.
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