Bingo Rewards Manager

4 weeks ago

Sheffield, Sheffield, United Kingdom Rank Interactive Full time
Unlock Your Potential as a Bingo Rewards Executive

Are you ready to take on a challenging role in customer engagement? Rank Interactive is seeking a skilled Bingo Rewards Executive to join our High-Value & Loyal Customer Division.

Key Responsibilities:
  • Nurture customer relationships and promote responsible gambling practices
  • Manage customer accounts and support the Rewards Team Manager in retaining, reactivating, and acquiring high-value players
  • Implement targeted marketing strategies and engage with customers through various channels
  • Monitor customer spending and adhere to regulatory guidelines
  • Collaborate with key departments to deliver seamless customer experiences
Requirements:
  • Strong customer service and sales skills
  • Proven knowledge and/or experience of gaming/bingo
  • Knowledge of customer service and retention
  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to manage and host a group of customers in person
  • Excellent communication and interpersonal skills
  • Strong time management and organisational skills
  • Enthusiastic team player with the drive to work independently
What We Offer:

At Rank Interactive, we're committed to providing a supportive and inclusive work environment. You'll enjoy a competitive salary, excellent benefits, and opportunities for growth and development. Join our team and take the first step towards a rewarding career in customer engagement.

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