Bingo Rewards Manager

3 weeks ago

Sheffield, Sheffield, United Kingdom Rank Interactive Full time
Unlock Your Potential as a Bingo Rewards Executive

Are you ready to take on a challenging role in customer engagement? Rank Interactive is seeking a skilled Bingo Rewards Executive to join our High-Value & Loyal Customer Division.

Key Responsibilities:
  • Nurture customer relationships and promote responsible gambling practices
  • Manage customer accounts and support the Rewards Team Manager in retaining, reactivating, and acquiring high-value players
  • Implement targeted marketing strategies across multiple products, including Bingo and Slots
  • Engage with customers through various channels to provide exceptional service and drive revenue
  • Monitor customer spending and adhere to regulatory guidelines
Requirements:
  • Strong customer service and sales skills
  • Proven knowledge and/or experience of gaming/bingo
  • Knowledge of customer service and retention
  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to manage and host a group of customers in person
  • Excellent communication and interpersonal skills
  • Strong time management and organisational skills
  • Enthusiastic team player with the drive to work independently
What We Offer:

At Rank Interactive, we're committed to providing a supportive and inclusive work environment. You'll have access to development opportunities, leadership training, and cutting-edge industry certifications to help you grow and succeed.

We're proud to offer a range of benefits, including a competitive salary, hybrid working arrangements, and a comprehensive benefits package.

Join us in our mission to deliver exceptional customer experiences and drive business success.

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