Bingo Rewards Manager

1 month ago

Sheffield, Sheffield, United Kingdom Rank Interactive Full time
Job Title: Bingo Rewards Executive

Are you ready to take on a challenging role in the world of high-value customer engagement? We're seeking a skilled Bingo Rewards Executive to join our esteemed High-Value & Loyal Customer Division at Rank Interactive.

Key Responsibilities:
  • Nurture customer relationships and promote safer gambling practices
  • Organize hospitality events and implement targeted marketing strategies
  • Engage with customers through various channels to provide exceptional service and drive revenue
  • Monitor customer spending and adhere to regulatory guidelines
  • Collaborate with key departments to deliver seamless and high-quality customer experiences
Requirements:
  • Strong customer service and sales skills
  • Proven knowledge and/or experience of gaming/bingo
  • Knowledge of customer service and retention
  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to manage and host a group of customers in person
  • Excellent communication and interpersonal skills
  • Strong time management and organisational skills
  • Enthusiastic team player with the drive to work independently
What We Offer:

We're committed to providing a fantastic salary combined with leading benefits. Our hybrid working model and colleague support networks ensure you have the flexibility and support you need. We'll also invest in your growth through development opportunities, leadership training, and industry certifications.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the world and be part of a dynamic team that's passionate about delivering exceptional customer experiences.

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