Customer Experience Lead

5 days ago


Bideford, Devon, United Kingdom BAE Systems Full time
Customer Communications and Marketing Leader Opportunity

We are seeking a skilled and experienced Communications professional to lead the Customer Communications and Marketing delivery for the BAE Systems Maritime and Land Sector.

This challenging and rewarding role offers a range of exciting opportunities for career growth and development, as well as the chance to work with a talented team of Communications professionals.

Circa £60,000 salary, depending on skills and experience.

About the Role:

As a key member of the BAE Systems Maritime and Land Sector, you will be responsible for developing a broader strategy for marketing and customer communications through campaigns and optimisation of owned and earned channels.

You will also have line management responsibilities for Communications professionals and work closely with a network of exceptional Communications professionals across the Sector, wider PLC and supply base to ensure effective coordination of content and sharing best practice.

Your Key Responsibilities:
  1. Develop and implement a comprehensive marketing and customer communications strategy for the BAE Systems Maritime and Land Sector
  2. Lead a team of Communications professionals and provide guidance and support to ensure successful delivery of projects and campaigns
  3. Collaborate with stakeholders across the Sector, wider PLC and supply base to ensure effective coordination of content and sharing best practice
  4. Maintain up-to-date knowledge of the UK media landscape and identify opportunities for generating positive media coverage
What We Offer:

A competitive pension scheme, employee share plans, flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme and private health plans.



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