Customer Care Representative

22 hours ago


Bideford, Devon, United Kingdom Skerntrainingandskills Full time

We are seeking an experienced Hospitality Service Assistant to join our team at Skern Training and Skills. As a Hospitality Service Assistant, you will be responsible for providing exceptional customer service to guests and diners, while maintaining a clean and welcoming environment.

About the Role

You will be responsible for checking in guests/diners, taking payments, and maintaining stock levels at the bar. You will also assist in planning, preparing, and organizing venue services, working behind the bar, serving drinks, and performing front of house duties.

Responsibilities
  • Check in guests/diners and take payments
  • Maintain stock levels at the bar
  • Assist in planning, preparing, and organizing venue services
  • Work behind the bar, serving drinks
  • Perform front of house duties, including waiting on tables and greeting guests/diners
Requirements

The ideal candidate will have excellent communication skills, be physically fit, and possess initiative. A Grade C/4 in Math and English is desirable.

Training and Development

We are committed to providing ongoing training and development opportunities to ensure your success in this role. You will have access to Hospitality Team Member apprenticeship standard level 2, as well as functional skills in English and Maths if required.

Salary and Benefits

We offer a competitive salary range of £18,500 - £21,000 per annum, depending on experience. In addition, you will receive comprehensive benefits, including:

  • Free meals on shift
  • Awards and recognition schemes
  • Opportunities for career progression

This is an excellent opportunity to develop your skills and knowledge in the hospitality industry. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we would love to hear from you



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