Customer Service Ambassador

2 weeks ago


Birmingham, United Kingdom Grosvenor Casinos Full time
Role Overview
As a Customer Service Ambassador, you will play a key role in providing an exceptional experience for our customers. You will be responsible for actively assisting in the operation of an efficient, professional and welcoming admission point within the legal requirements of the Gaming Act, other legislation and company procedures.

**Key Responsibilities**
- Provide excellent customer service and ensure a warm welcome to our venue
- Assist with the smooth operation of the admission point, ensuring compliance with relevant laws and regulations
- Work collaboratively with colleagues to achieve outstanding results

What We Offer
- Competitive salary £25,000 per annum (estimated)
- Opportunities for career development and growth within the company
- A fun and dynamic work environment with a team-oriented culture

About Us
Grosvenor Casinos is the leading casino operator in the UK, offering a unique gaming and leisure experience to our customers. We are committed to providing an inclusive and diverse workplace, where everyone feels valued and empowered to succeed.

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