Service Ambassador

6 days ago


Birmingham, Birmingham, United Kingdom Lsh Auto Full time
Job Overview:
LSH Auto seeks a highly skilled Service Ambassador to provide exceptional customer service and create a memorable experience for our clients.

The ideal candidate will be the first point of contact for customers visiting our showroom, offering a warm welcome and tailored support throughout their visit. As a key representative of our brand, you will embody the values of LSH Auto and contribute to a positive, engaging atmosphere within the showroom.

Main Responsibilities:
• Greet customers and answer inquiries in a friendly and approachable manner
• Provide information about our products and services, highlighting their benefits and features
• Assist in hosting events and promoting our offerings to increase sales and engagement
• Maintain a clean and organized showroom environment to ensure a seamless customer experience

Requirements:
• Previous experience in a customer service role, preferably in the hospitality or retail industry
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
• A friendly and approachable demeanor, with a passion for delivering exceptional service
• Ability to multitask and work in a fast-paced environment, prioritizing tasks and managing time effectively
• Basic IT skills, with proficiency in using technology to enhance customer interactions

Benefits:
• Competitive salary up to £11.65 per hour, depending on age and experience
• Colleague Referral Scheme (£500 - £1000)
• Range of Mercedes Benz training and leadership programs
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided


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