Senior Debt Recovery Specialist

1 month ago


Sheffield, Sheffield, United Kingdom The Curve Group Full time
About the Role

We have a fantastic opportunity for a highly motivated and skilled Collections Specialist to join our team in Sheffield. As a key member of our team, you will play a vital role in helping us recover outstanding debts for our clients.

In this role, you will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts. You will need to handle difficult conversations in a sensitive and professional manner, entering accurate records of conversations and payment agreements into our customer database.

In addition to this, you will be working in an open plan, contact centre environment, achieving personal and team targets. You will also be responsible for accurately entering customer payment details into our systems, ensuring these are entered correctly first time around.

To be successful in this role, you will need to have a minimum of 2 years' collections experience, clear and confident communications skills, and strong IT skills. You will also need to be comfortable working to targets and be happy to make outgoing telephone calls to customers.

This is a full-time permanent role working 37.5 hours. Work will be split between home and office based in Sheffield (S3 postcode area). Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment.



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