Debt Recovery Specialist

7 hours ago


Sheffield, Sheffield, United Kingdom CV-Library Full time

Join Our Debt Recovery Team

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Location: Sheffield, South Yorkshire

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Salary: Up to £26,000 per annum, plus performance-related bonuses.

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We are seeking a highly motivated and experienced Debt Recovery Specialist to join our team in Sheffield. In this role, you will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts.

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Key Responsibilities:

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  1. Communication Skills: You will need excellent communication skills to handle difficult conversations with customers over the telephone.">
  2. Data Entry: Accurate data entry is crucial in this role, as you will be entering records of conversations and payment agreements into a customer database.">
  3. Process Adherence: You must be able to follow established processes and guidelines regarding debt collection.">
  4. Target Achievement: Working in an open-plan environment, you will be expected to achieve personal and team targets.">
  5. Payment Processing: You will also be responsible for accurately entering customer payment details into our systems.">
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Requirements:

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  1. Previous Experience: Previous experience working in a call centre or credit control type role is essential.">
  2. Strong Communication: Clear and confident written and verbal communication skills are necessary.">
  3. IT Proficiency: Strong IT skills are required, including proficiency in using computer software and hardware.">
  4. Problem-Solving: You should have strong problem-solving abilities to resolve any issues that may arise during the course of your duties.">
  5. Telephone Work: You must be comfortable making outgoing telephone calls to customers.">
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Benefits:

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  1. Casual Dress Code: We operate a casual smart dress code.">
  2. Company Pension: We offer a company pension scheme to support your retirement planning.">
  3. Colleague Discounts: You will receive discounts on a range of products and services through our colleague discount scheme.">
  4. Christmas Savings Scheme: We operate a Christmas savings scheme to help you plan ahead.">
  5. Free Parking: Free on-site parking is available for all employees.">
  6. Employee Assistance Programme: We offer an employee assistance programme to provide support during difficult times.">
  7. Performance Rewards: You will be eligible for attractive bonus, incentives and performance rewards.">
  8. Death in Service Benefit: We offer a death in service benefit to provide peace of mind for you and your loved ones.">
  9. Flexible Working: After six months' probation, you will be eligible for flexible working arrangements.">
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Job Type: Full-time, Permanent

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Company: CV-Library



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