Debt Recovery Specialist Sheffield
1 month ago
We are seeking an experienced Debt Recovery Specialist to join our team in Sheffield. As a key member of our Credit Control function, you will play a vital role in ensuring timely and accurate payments from clients.
About UsCMS is a global law firm with over 70 offices in more than 40 countries and 5,000+ lawyers worldwide. We offer a unique opportunity to work in a dynamic and agile environment where technology and innovation drive our success.
Job Description- To support our Practice Group in managing the Firm's debtors while maintaining strong client relationships.
- To deliver high-quality services on time, focusing on responsiveness, client satisfaction, effective communication, and client service orientation.
- To identify and implement ways to develop and deliver products and services that meet client objectives and business needs.
- To assist in identifying and implementing process improvements that maximize efficiency and effectiveness.
- To enforce CMS credit policies, including query resolution and treatment of bad or doubtful debt.
- To perform daily debt reviews using ARCS calendar, chase outstanding debt, and ensure all information is recorded onto the ARCS system.
- To liaise with external and internal clients to progress payment of invoices.
- To handle client queries, escalating them to the Practice Group or Partner as required.
- You will have knowledge of the credit control process and be proficient in MS Excel and Word.
- You will have excellent written and verbal communication skills, with the ability to communicate at all levels, confident, and with a professional telephone manner.
- You will demonstrate analytical skills to resolve queries, show flexibility in approach, and be enthusiastic about your role and willing to contribute to the team.
- You will have experience in account management, preferably with a legal billing system.
We offer a competitive salary of £40,000 - £60,000 per annum (dependent on experience), a generous bonus scheme, up to 25 days' holiday (rising to 28 days with service), flexible working policy, private medical insurance, and enhanced parental leave.
Our benefits package is designed to reward and support your personal and professional development. If you're passionate about debt recovery and want to join a dynamic team, please apply via our CMS Careers site.
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