Patient Care Specialist

2 days ago


London, Greater London, United Kingdom Optical Express Full time
Join Our Team as a Patient Advisor

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring that our patients receive the best possible experience.

Key Responsibilities:
  • Build strong relationships with patients and provide regular communication prior to and following their treatment
  • Assist in patient consultations and provide support to our optometrists
  • Use state-of-the-art equipment to scan patients' eyes as part of a full health check
  • Accurately maintain patient records and ensure that all necessary information is up-to-date
  • Discuss finance options with patients and provide guidance on available treatments
What We Offer:
  • A competitive salary and excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave and a range of benefits
  • Free eye tests and discounted prescription eyewear
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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