Hotel Services Manager

5 days ago


Fulham, Greater London, United Kingdom Novotel London West Full time
Job Opportunity

We are currently recruiting for a Guest Relations Coordinator to join our team at Novotel London West.

Responsibilities

This role involves:

  • Providing exceptional customer service to all guests
  • Assisting with the coordination of events and activities for long stay guests
  • Collaborating with the Guest Relations Manager to develop and implement VIP guest procedures
Requirements

To succeed in this position, you will need:

  • Previous experience in Guest Relations in a 4*-5* hotel
  • Excellent communication and interpersonal skills
  • A commitment to providing exceptional customer service
Benefits and Perks

As a valued member of our team, you can enjoy a range of benefits including:

  • Free night stays in our UK hotels
  • 50% discount in any Accor Restaurant
  • Discounted hotel rates all over the world in Accor Hotels


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