Helpdesk Support Specialist
1 week ago
VANRATH is assisting with the recruitment of a Helpdesk Administrator for a major Security Systems focused company.
This full-time position offers a negotiable salary, along with a fantastic benefits package and growth opportunities.
Key responsibilities include logging and assigning service calls using CASH software, dispatching engineers, and providing excellent customer support.
Liaising with clients via email and telephone is also essential, including booking appointments and maintaining accurate customer records.
The successful candidate will work interdepartmentally to support colleagues and ensure the business runs effectively and efficiently.
For this role, we require at least two years of experience in a similar position, strong communication skills, and proficiency in Microsoft packages.
A high standard of organisation and problem-solving skills are also essential, as well as the ability to work independently.
We estimate the salary for this position to be around £25,000 - £30,000 per year, depending on experience.
-
IT Helpdesk and Development Expert
2 weeks ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeAbout the Role:We are currently seeking a skilled Systems Analyst to join our client's Finance Division in a challenging and rewarding opportunity. As a key member of the team, you will be responsible for managing the Finance systems helpdesk, ensuring issues are resolved and logged with third-party suppliers as required.Main Responsibilities:Manage the...
-
Helpdesk Support Specialist
5 days ago
Belfast, United Kingdom First Choice Selection Services Full timeJob Title: Helpdesk AdministratorWe are seeking a skilled Helpdesk Administrator to join our team at First Choice Selection Services in Belfast. This is a permanent, full-time position with a competitive salary package and opportunities for professional growth and development.About the Role:The successful candidate will be responsible for providing excellent...
-
IT Helpdesk Specialist
5 days ago
Belfast, United Kingdom VANRATH Full timeJob DescriptionThis IT Helpdesk Specialist position involves providing technical support to customers via phone, email, and in-person. The successful candidate will have a strong understanding of IT systems and will be able to troubleshoot and resolve complex technical issues. Key Responsibilities:- Troubleshooting and resolving technical issues via phone,...
-
IT Infrastructure Specialist
5 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Overview:Hays Specialist Recruitment is seeking a skilled IT Infrastructure Specialist to join our team. This is a short-term contract position with the possibility of extension.In this role, you will be responsible for managing the Finance systems helpdesk, developing reports and dashboards, reviewing and analysing new systems and processes within the...
-
System Support Manager
5 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeRole Summary:We are seeking a highly skilled System Support Manager to join our team at Hays Specialist Recruitment. This is a short-term contract position with the possibility of extension.In this role, you will be responsible for managing the Finance systems helpdesk, developing reports and dashboards, reviewing and analysing new systems and processes...
-
Financial Systems Support Manager
6 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeAbout the Role Hays Specialist Recruitment is seeking a skilled Systems Analyst to join a large public sector client's team. As a key member of the team, you will be responsible for supporting the integrated financial management system and ancillary systems. Your duties will include managing the finance systems helpdesk, developing reports and dashboards,...
-
Helpdesk Advisor
7 months ago
Belfast, United Kingdom Sodexo Full timeJob Introduction What We Are Offering: - Up to £24,800 salary. - A permanent and fulltime position. - Monday to Friday working week. - Office based in Greater Belfast area. - Please view our attached benefits guide to see everything we have to offer! Your role as a Helpdesk Advisor: We have a fantastic opportunity for a dynamic and enthusiastic...
-
Financial Systems Support Professional
2 weeks ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Description:Hays Specialist Recruitment Limited is pleased to offer a challenging and rewarding opportunity for a skilled Systems Analyst to join our client's team in the Finance Division. As a key member of the team, you will be responsible for managing the Finance systems helpdesk, ensuring issues are resolved and logged with third-party suppliers as...
-
Software Development Support Specialist
6 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeWe are working with a large public sector client to recruit a skilled Systems Analyst to join their team and assist in the support of integrated financial management systems and ancillary systems.Key ResponsibilitiesManage the Finance systems helpdesk, ensuring issues are resolved and logged with third-party suppliers as required.Develop reports and...
-
Public Sector Helpdesk Assistant
1 month ago
Belfast, United Kingdom Brook Street Full timeWe are looking for a talented Public Sector Helpdesk Assistant to join our team in Belfast. As a Full-time Helpdesk Operator, you will be responsible for providing administrative and secretarial support, operating helpdesk software, and maintaining databases and professional customer service.Job Description: Maintaining databases, spreadsheets, and documents...
-
Helpdesk Operations Manager
2 weeks ago
Belfast, United Kingdom ViS Security Solutions Limited Full timeOpportunity for Experienced Helpdesk Operations ManagerVIS Security Solutions Limited is seeking an experienced Helpdesk Operations Manager to join our team. As a key member, you will play a vital role in ensuring the smooth operation of our helpdesk services and providing exceptional customer support.About the RoleYour primary responsibilities will include...
-
Helpdesk Administrator
5 days ago
Belfast, United Kingdom VANRATH Full timeWe are seeking a Helpdesk Administrator to join our team in Belfast. As a Helpdesk Administrator, you will be responsible for logging and assigning service calls, dispatching engineers, and ensuring paperwork is completed to the required criteria.Key ResponsibilitiesLogging and assigning service calls using CASH softwareDispatching engineers and ensuring...
-
IT Infrastructure Specialist
6 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Summary We are seeking a skilled Systems Analyst to join our client's team and support the integrated financial management system. Key responsibilities include managing the finance systems helpdesk, resolving issues with third-party suppliers, and developing reports and dashboards. The ideal candidate will have practical experience in IT systems support,...
-
Administrative Support Specialist
1 month ago
Belfast, United Kingdom Brook Street Full time**Job Summary**We are seeking a highly skilled Administrative Support Specialist to join our team as a Full-time Helpdesk Operator in Belfast. This is an excellent opportunity to work with a leading Public Sector client and contribute to the delivery of exceptional customer service.Key Responsibilities:Maintain databases, spreadsheets, and documents to...
-
Transaction Processing Expert
6 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Description Hays Specialist Recruitment is recruiting for a Systems Analyst to work with a large public sector client. This role involves supporting the integrated financial management system and ancillary systems. Key responsibilities include managing the finance systems helpdesk, developing reports and dashboards, and reviewing, analysing, developing,...
-
Financial Systems Professional
6 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeJob Description:We are seeking a Financial Systems Professional to join our team at Hays Specialist Recruitment. This is a short-term contract position with the possibility of extension.In this role, you will be responsible for managing the Finance systems helpdesk, ensuring issues are resolved and logged with third-party suppliers as required. You will also...
-
Financial Systems Implementation Expert
5 days ago
Belfast, United Kingdom HAYS Specialist Recruitment Full timeHays Specialist Recruitment is partnering with a large public sector client to find a qualified Financial Systems Implementation Expert to join their team and support their integrated financial management systems.ResponsibilitiesManage the Finance systems helpdesk, resolving issues and logging them with third-party suppliers as needed.Design and develop...
-
Helpdesk Operations Specialist
1 week ago
Belfast, United Kingdom Brook Street Full timeAbout Brook StreetBrook Street is a leading recruitment agency that connects job seekers with top companies. We are currently working with one of our clients in East Belfast to find the perfect candidate for a full-time and permanent Helpdesk/Customer Service Administrator position.Salary InformationWe estimate the salary for this role to be around £22,000...
-
Administrative Assistant Helpdesk Role
6 days ago
Belfast, United Kingdom First Choice Selection Services Full timeJob Summary: We are currently looking for a dedicated Helpdesk Administrator to join our team at First Choice Selection Services in Belfast. As a Helpdesk Administrator, you will play a crucial role in ensuring that our clients receive exceptional customer support and that all service calls are logged and assigned efficiently.About the Job:This is a...
-
Helpdesk Operations Specialist
1 week ago
Belfast, United Kingdom First Choice Selection Services Full timeJob DescriptionWe are seeking a talented and dedicated individual to join our team as a Helpdesk Administrator. As part of our team, you will play a crucial role in delivering exceptional customer service, managing customer relationships, and ensuring the smooth operation of our services.This is a fantastic opportunity to develop your skills and experience...