Hub Manager Lead
4 weeks ago
Caterpillar Dealer William Adams has been a trusted partner for almost a century, providing top-notch equipment to customers worldwide. In collaboration with Caterpillar, we strive for excellence in sales, parts, and service operations. As part of our Horsham branch team, you'll have the opportunity to lead and inspire a group of experienced professionals.
About the Opportunity
The successful candidate will be responsible for managing a team of 15+ individuals, focusing on leadership, operational efficiency, and customer satisfaction. Key areas of responsibility include:
- Developing a positive work environment, emphasizing employee engagement and productivity.
- Providing expert guidance on sales, parts, and service operations.
- Promoting a safety-first culture within the branch.
- Overseeing financial management, including budget planning and execution.
- Maintaining high-quality customer service standards.
About You
We're seeking a seasoned Operations/Branch Manager with extensive experience in the heavy machinery industry. Your outstanding leadership and communication skills will enable you to motivate and empower your team members. You should possess a strong background in project management, administration, and commercial activities, along with effective conflict resolution and problem-solving capabilities. Additionally, a thorough understanding of Cat products and services is essential, as well as a genuine commitment to promoting a safe working environment.
Our organization values integrity, excellence, teamwork, commitment, and sustainability. We offer a comprehensive compensation package (including annual incentives) and a range of benefits, such as career development opportunities, a company vehicle, and exclusive discounts through The Hub platform. If you're prepared to take on new challenges and grow professionally, consider joining our team.
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