Store Operations Manager
2 weeks ago
We are seeking an experienced Store Operations Manager to join our team in Horsham. As a key member of the management team, you will be responsible for overseeing the day-to-day operations of the store, ensuring exceptional customer service and driving sales performance.
Job Summary:- Lead the store team to achieve sales targets and deliver excellent customer experience
- Manage store operations, including stock control, recruitment, and compliance with health and safety regulations
- Act as Duty Manager when the Store Manager is unavailable
Estimated Salary: £45,000 - £55,000 per annum, depending on experience. Benefits include annual bonus opportunities, 28 days paid leave, life assurance, and a company pension contribution.
About Us:Pets at Home is one of the UK's leading pet care businesses, providing a wide range of products and services to pet owners. Our Pet Care Centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
Requirements:- At least 1 year of management experience in a retail environment
- Passion for retail and delivering exceptional results
- Flexible to work a 7-day shift pattern, including weekends and bank holidays
- Ready to commit to 6 months of training, covering customer service, health and safety, and pet care
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