Financial Operations Analyst
2 months ago
We are seeking a highly organized and customer-focused Client Solutions Transfer Specialist to join our Client Solutions Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all queries are resolved within agreed timeframes.
Key Responsibilities- Manage multiple queries and prioritize tasks to meet deadlines
- Collaborate with colleagues to identify areas for process improvement and implement changes to enhance customer experience
- Develop and maintain strong relationships with clients and internal stakeholders
- Provide guidance and support to colleagues to ensure seamless delivery of services
- Identify and escalate potential risks and issues to ensure compliance with our risk framework
- Previous experience in the financial services industry, preferably with a wrap platform
- Excellent communication and relationship-building skills
- Ability to prioritize tasks and manage competing demands
- Strong analytical and problem-solving skills
- Ability to work collaboratively as part of a team
Nucleus Financial Platforms is a leading provider of retirement solutions, dedicated to helping individuals achieve their financial goals. Our culture is built on collaboration, innovation, and a passion for delivering exceptional customer service. We offer a range of benefits, including a non-contributory pension, bonus, and flexible working options.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and empowered to contribute. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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Senior Client Solutions Operations Analyst
2 months ago
Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeWe are seeking a seasoned professional to join our technical servicing team as a Senior Client Solutions Operations Analyst.This role requires a strong focus on customer service and relationship management. You will be responsible for balancing customer needs and expectations while managing a dynamic workload. Your daily tasks will include handling multiple...
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Senior Client Solutions Operations Analyst
2 months ago
Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeWe are seeking a seasoned professional to join our technical servicing team as a Senior Client Solutions Operations Analyst.This role requires a strong focus on customer service and relationship management. You will be responsible for balancing customer needs and expectations while managing a dynamic workload. Your daily tasks will include handling multiple...
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Senior Client Solutions Operations Analyst
2 weeks ago
Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly skilled Senior Client Solutions Operations Analyst to join our technical servicing team. As a key member of our operations team, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our client solutions.Your primary responsibility will be to manage multiple queries,...
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Financial Services Transfer Specialist
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Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a skilled Transfer Analyst to join our Client Solutions Operations team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring seamless transfer operations.Key ResponsibilitiesManage multiple queries and prioritize tasks to meet agreed timeframes.Collaborate with colleagues...
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Financial Services Transfer Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a skilled Transfer Analyst to join our Client Solutions Operations team. As a key member of our team, you'll play a vital role in delivering exceptional customer service and ensuring seamless transfer operations.Key ResponsibilitiesManage multiple queries and prioritize tasks to meet agreed timeframes.Collaborate with colleagues...
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Glasgow, Glasgow City, United Kingdom Nucleus Financial Full timeAbout the RoleWe're seeking a highly skilled Senior Client Solutions Operations Analyst to join our technical servicing team at Nucleus Financial. As a key member of our operations team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our client-facing processes.Key ResponsibilitiesManage multiple...
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