Client Solutions Operations Specialist

6 days ago


Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time
About the Role

We're seeking a highly skilled Senior Client Solutions Operations Analyst to join our technical servicing team at Nucleus Financial. As a key member of our operations team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our client-facing processes.

Key Responsibilities
  • Manage multiple client queries and resolve issues in a timely and efficient manner, ensuring high levels of customer satisfaction.
  • Identify areas for process improvement and implement changes to enhance the client experience and reduce operational risk.
  • Collaborate with cross-functional teams to design and implement new processes and procedures, ensuring alignment with business objectives.
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams to ensure effective communication and issue resolution.
  • Stay up-to-date with industry trends, regulatory requirements, and best practices to ensure compliance and continuous improvement.
Requirements
  • Previous experience in a similar role, preferably in the financial services industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong analytical and technical skills, with the ability to learn new systems and processes quickly.
  • Proven track record of delivering high-quality results, with a focus on customer satisfaction and operational excellence.
About Nucleus Financial

Nucleus Financial is a leading provider of financial services, dedicated to transforming the industry and creating better outcomes for our clients and partners. We're committed to fostering a culture of innovation, collaboration, and excellence, and we're seeking like-minded individuals to join our team.

At Nucleus Financial, we believe in the importance of inclusion and diversity, and we're committed to creating a workplace that's welcoming and inclusive for all. We offer a range of benefits and perks, including flexible working options, professional development opportunities, and a comprehensive rewards package.



  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Position OverviewGreenbean is seeking dedicated Client Solutions Operations Specialists to enhance our Technical Services team.This position offers a competitive salary range of £25,000-£27,000 for a standard workweek of 35 hours, operating from Monday to Friday, 9am to 5pm, inclusive of a 1-hour lunch break.At the core of this role is a commitment to...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Job DescriptionWe are currently seeking a highly skilled Client Solutions Operations Specialist to join our team at Greenbean on a 12-month fixed-term contract.This role involves providing exceptional customer service, balancing customer needs and expectations with managing a diverse and complex portfolio of clients.Main Responsibilities:Manage and resolve...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Job DescriptionWe are currently seeking a highly skilled Client Solutions Operations Specialist to join our team at Greenbean on a 12-month fixed-term contract.This role involves providing exceptional customer service, balancing customer needs and expectations with managing a diverse and complex portfolio of clients.Main Responsibilities:Manage and resolve...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Position OverviewGreenbean is seeking dedicated individuals to join our Client Solutions Operations team as Client Solutions Transfer Specialists.This position offers a competitive salary range of £23,000 - £27,000, with a standard workweek of 35 hours from Monday to Friday, 9am to 5pm, including a 1-hour lunch break.At the core of this role is exceptional...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Position OverviewGreenbean is seeking dedicated individuals to join our Client Solutions Operations team as Transfer Specialists.This position offers a competitive salary range of £23,000 - £27,000, with a standard workweek of 35 hours from Monday to Friday, operating from 9am to 5pm, inclusive of a 1-hour lunch break.At the core of this role is...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    About the RoleWe are seeking a highly skilled Client Solutions Transfer Specialist to join our Client Solutions Operations team. As a key member of our team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our transfer processes.Key ResponsibilitiesManage multiple queries and prioritize tasks to...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    About the RoleWe are seeking a highly skilled Client Solutions Transfer Specialist to join our Client Solutions Operations team. As a key member of our team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our transfer processes.Key ResponsibilitiesManage multiple queries and prioritize tasks to...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    About the RoleWe are seeking a highly organized and customer-focused Client Solutions Transfer Specialist to join our Client Solutions Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all client queries are resolved efficiently and effectively.Key ResponsibilitiesManage...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    About the RoleWe are seeking a highly organized and customer-focused Client Solutions Transfer Specialist to join our Client Solutions Operations team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all client queries are resolved efficiently and effectively.Key ResponsibilitiesManage...


  • Glasgow, Glasgow City, United Kingdom greenbean Full time

    About the RoleWe are currently working with a company, Greenbean, who are looking for a Client Solutions Operations Analyst to join their Technical Servicing Team.This role is ideal for someone who is well-organized, has excellent communication skills, and is able to work effectively in a fast-paced environment.Key ResponsibilitiesServicing clients by...


  • Glasgow, Glasgow City, United Kingdom greenbean Full time

    About the RoleWe are currently working with a company, Greenbean, who are looking for a Client Solutions Operations Analyst to join their Technical Servicing Team.This role is ideal for someone who is well-organized, has excellent communication skills, and is able to work effectively in a fast-paced environment.Key ResponsibilitiesServicing clients by...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Job DescriptionWe are currently working with Greenbean, a leading company in the industry, who are looking for a Client Solutions Operations Analyst to join their Technical Servicing team on a 12-month fixed-term contract.This role involves working 35 hours per week, Monday to Friday, 9am to 5pm, with a 1-hour lunch break, and offers a salary of...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    Cloud Solutions SpecialistAbout the Role:We are seeking a highly skilled Cloud Solutions Specialist to join our team at Hays Specialist Recruitment Limited. As a Cloud Solutions Specialist, you will play a pivotal role in shaping the future of our IT infrastructure by leveraging your expertise in Azure and Microsoft 365.Key Responsibilities:Tech-Savvy...


  • Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time

    Cloud Solutions SpecialistAbout the Role:We are seeking a highly skilled Cloud Solutions Specialist to join our team at Hays Specialist Recruitment Limited. As a Cloud Solutions Specialist, you will play a pivotal role in shaping the future of our IT infrastructure by leveraging your expertise in Azure and Microsoft 365.Key Responsibilities:Tech-Savvy...


  • Glasgow, Glasgow City, United Kingdom NORTHERN RECRUITMENT GROUP LIMITED Full time

    We are seeking an exceptional Operations Leader to join the Client Solutions division of our esteemed financial services partner. This division, recognized as the 'face of the organization,' is committed to providing outstanding client support, ensuring that customer satisfaction is central to all operations.This role presents a remarkable opportunity to...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    We're seeking a highly skilled Senior Client Solutions Operations Analyst to join our technical servicing team at Nucleus Financial.This role is integral to our customer service strategy, requiring a professional with exceptional organizational skills to maintain a healthy balance between delivering on customer needs and expectations, while managing a...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    We're seeking a highly skilled Senior Client Solutions Operations Analyst to join our technical servicing team at Nucleus Financial.This role is integral to our customer service strategy, requiring a professional with exceptional organizational skills to maintain a healthy balance between delivering on customer needs and expectations, while managing a...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    Position Overview:We are looking for a dedicated Client Solutions Transfer Analyst to enhance our Client Solutions Operations division. This position is centered around delivering outstanding customer support while effectively managing a varied workload. Key duties involve addressing client inquiries promptly, pinpointing opportunities for process...


  • Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time

    Position Overview:We are seeking a dedicated Client Solutions Transfer Analyst to become a vital part of our Client Solutions Operations division. This position emphasizes delivering outstanding customer support while adeptly handling a varied workload. Key duties encompass addressing client inquiries promptly, pinpointing opportunities for process...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    Job DescriptionWe are currently seeking a highly organized and customer-focused Client Solutions Operations Analyst to join our Technical Servicing team at Greenbean.This role involves servicing clients by applying funds, handling queries, processing transfers, and addressing pension-related inquiries. You will be responsible for adapting and supporting...