Senior Student Retention Officer
1 month ago
As a Senior Student Retention Officer at GBS Global Applied Knowledge, you will play a crucial role in ensuring the success of our students. The purpose of this role is to identify and address any issues that may impact a student's ability to progress in their studies, and to provide support and guidance to help them achieve their academic goals.
Main Responsibilities
- Work closely with students to identify and address any issues that may impact their ability to progress in their studies.
- Develop and implement strategies to support students in achieving their academic goals.
- Monitor student progress and provide regular updates to the Retention Managers.
- Collaborate with the Student Success Tutors and academic staff to ensure that students receive the support they need to succeed.
- Provide guidance and support to students who are at risk of not progressing in their studies.
Requirements
- Education to degree level or equivalent with knowledge of safeguarding legislation and best practice.
- Previous experience of working with students in higher education, specifically with mature students.
- Strong communication and interpersonal skills.
- Ability to adapt messages for a diverse audience in an inclusive and accessible way.
- High level of computer literacy and proficiency in Microsoft Office.
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