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Academic Support Officer

1 month ago

Leeds, Leeds, United Kingdom Global Banking School Full time
Role Overview

The Academic Support Officer role at Global Banking School is designed to support student retention and engagement. Reporting to the Head of Student Retention, this position plays a vital role in implementing initiatives to re-engage dis-engaged students and enhance their overall academic experience.

Main Responsibilities
  • Collaborate with Student Success Tutors and academics to develop targeted support plans, focusing on student needs and well-being.
  • Analyze survey results to identify trends and areas for improvement, informing strategic decisions to enhance student engagement and retention.
  • Maintain a flexible presence across all campuses, interacting with students and staff to build strong relationships and foster a supportive environment.
  • Utilize advanced computer literacy and Microsoft Office skills to streamline processes, improving productivity and efficiency.
Requirements and Benefits
  • Earn an estimated annual salary of £30,000 - £40,000, commensurate with experience.
  • A comprehensive benefits package, including opportunities for professional growth and development, as well as contributions to retirement savings and access to employee discounts.