Sales Account Manager Professional

4 weeks ago


Wolverhampton, Wolverhampton, United Kingdom HomeLet Full time

We are seeking a highly skilled Sales Account Manager to join our team at HomeLet. As a Sales Account Manager, you will be responsible for representing our company as a leader in the lettings industry and ensuring that all customers feel valued through the delivery of outstanding levels of service.

Key Responsibilities:

  • Represent HomeLet as a leader in the lettings industry
  • Ensure all customers feel valued through the delivery of outstanding levels of service
  • Engage with marketing to provide innovative and fun ways to engage customers, obtain feedback, incentivise loyalty and sales, and create a personal touch
  • Drive change by identifying areas of our proposition or service that may be challenging for our customer base and ensuring communication is shared and ownership is demonstrated until resolved
  • Grow a pipeline of agents with all sales opportunities clearly identified
  • Identify business initiatives to help stimulate agency engagement and drive development opportunities for profitable growth
  • Proactively develop leads coming into the business through the sales cycle, reporting on progress with all leads
  • Deliver a robust contact and sales strategy across allocated pipelines
  • Schedule appropriate sales training for all agents and ensure implementation is effective
  • Monitor and report on performance against pipeline targets and agents won into the business
  • Update competitor information regularly and share with sales colleagues
  • Complete the CRM system Salesforce to record activity and progress
  • Take full ownership of individual performance and personal development

Requirements:

  • Proven sales experience (minimum 2 years)
  • Proven customer service experience
  • Experience using all office systems (Outlook, PowerPoint, Excel, Word)

We offer a competitive salary, a range of benefits, and opportunities for professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.


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