Service Delivery Manager

6 days ago

Farnborough, Hampshire, United Kingdom Shared Services Connected Ltd Full time
Job Description

About the Role:

We are seeking an experienced Service Delivery Manager to join our team. As a key member of our service delivery team, you will be responsible for ensuring the successful delivery of our services to our clients.

Key Responsibilities:

  • Develop and implement service delivery strategies to meet business objectives
  • Manage and coordinate service delivery teams to ensure timely and quality delivery of services
  • Collaborate with stakeholders to identify and prioritize service delivery requirements
  • Monitor and report on service delivery performance metrics
  • Identify and implement opportunities for service improvement and innovation
  • Develop and maintain relationships with clients and stakeholders to ensure high levels of customer satisfaction

Requirements:

  • Proven experience in service delivery management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze and interpret complex data
  • Knowledge of IT service management frameworks and methodologies

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced service delivery professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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