Data Centre Systems Specialist

1 week ago


West Drayton, Greater London, United Kingdom Thatcher Associates Full time
About the Role:

This is an exciting opportunity to work with a leading construction company that specializes in data centre construction and maintenance.

The successful candidate will be responsible for monitoring and maintaining the BMS system in a large data centre, diagnosing and troubleshooting hardware problems primarily with Trend and Tridium BMS Systems.

Key Responsibilities:
  • Research and identify solutions to hardware issues
  • Diagnose and troubleshoot technical issues, including controls setup and network configuration
  • Carrying out BMS PPM tasks
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track control system issues through to resolution, within agreed time limits
  • Escalate unresolved issues to appropriate internal teams (e.g., software engineers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
Salary and Benefits:

A competitive basic salary of approximately £45,000 per annum, plus training and career development opportunities, and a wide range of package extras.

This role offers a unique blend of on-site and remote working, with four weeks on site followed by two weeks working from home, during which time you would be on call.

Requirements:
  • Proven work experience as a BMS Engineer, Technician, Building Manager, FM Manager or similar
  • Hands-on experience with Trend and Tridium AX & N4 systems
  • Excellent problem-solving and communication skills
  • System commissioning experience


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