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Pension Liaison Officer

2 months ago

Halifax, Calderdale, United Kingdom Lovell Full time
About the Role

We are seeking a highly skilled Pension Liaison Officer to join our team at Lovell, a leading provider of mixed tenure affordable homes. As a key member of our team, you will be responsible for delivering a first-class customer experience, driving high levels of satisfaction in social housing refurbishment contracts.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
  • Work closely with the Senior Resident Liaison Officer to deliver high-quality results
  • Utilize Microsoft Office skills and CRM systems to manage administrative tasks
  • Contribute to the development of innovative solutions to improve customer experience
What We Offer
  • Bonus entitlement based on performance KPIs
  • 26 days of annual leave
  • Life Assurance
  • Pension
  • Private medical insurance
  • Ability to purchase additional holiday
  • Access to a discount portal
  • Cycle to Work scheme and the Lovell Way to EV
  • Digital GP
  • Employee assistance programme
  • Sharesave scheme
About Us

Lovell is an Investors in People Gold award employer, committed to enhancing the communities in which we work. We are a leading provider of mixed tenure affordable homes, with a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We value diversity and inclusion within our teams and empower colleagues to make decisions at a regional and local level.