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Credit Controller

2 months ago

Hinckley, Leicestershire, United Kingdom The Portfolio Group Full time

Job Summary:

We are seeking a highly skilled and motivated Credit Controller to join our team at The Portfolio Group. As a Credit Controller, you will play a crucial role in maintaining cash collections and reducing overdue debt, ensuring the financial health of our organization.

Key Responsibilities:

  • Engage with clients to resolve payment and service queries, primarily through phone calls
  • Deliver exceptional customer service, maintaining detailed records of interactions
  • Process debit/credit card payments efficiently and accurately
  • Collaborate with the team to streamline client accounts and internal processes
  • Handle account adjustments and provide comprehensive case histories when necessary

Requirements:

  • At least two years of experience in customer service or account collection
  • Exceptional negotiation skills and a pragmatic approach to problem-solving
  • A bright, confident, and positive individual who thrives in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Language: English (en-US)