Onboarding Experience Expert

1 week ago


Manchester, United Kingdom Street Group Full time
About the Position

At Street Group, we are seeking a dedicated Onboarding Experience Expert to join our team. In this critical role, you will be responsible for guiding our clients through the onboarding process, ensuring a smooth transition to Street.co.uk.

You will work closely with our agents to support them in solving real-world challenges in property sales, lettings accounting, and property management. Your key objectives include:

  • Client Onboarding: Guide clients through the transition process, setting clear expectations and delivering exceptional results.
  • Agent Support: Provide ongoing assistance to our agents, helping them overcome complex challenges.
  • Career Growth: Enjoy guilt-free time off, with £1000 towards a holiday after one year and £500 yearly for career development.

We offer a comprehensive benefits package, including enhanced maternity, paternity, and adoption pay, public transport season ticket loans, paid menopause leave, cycle to work scheme, electric car salary sacrifice scheme, and more.

Interview Process: Our interview process consists of three stages: an introductory call, a hiring manager interview with a short task, and a final interview with the Head of Operations.

Estimated Salary: Up to £30,000 per annum.



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