Employment Support Specialist
1 week ago
Key Responsibilities:
* Manage a caseload of customers, providing coaching and support to help them prepare for interviews and job searching
* Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression
* Co-produce personalized action plans with sequenced interventions and development opportunities
* Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, or debt advice
* Identify recruitment needs of employers and undertake tailored pre-screens and group assessments
* Co-produce effective in-work support plans with participants and employers
* Participate in continuous improvement activities to ensure excellent customer service
Requirements:
* Customer-focused with a strong commitment to customer care
* Strong team player with a positive and flexible approach to work and colleagues
* Previous experience in a fast-paced, target-driven environment
* Previous experience delivering services to meet contractual and quality standards
* Fully IT literate in using Microsoft Office and modern digital technologies
* Strong communicator with the ability to listen, question, and build relationships
* Demonstrable creative problem-solving skills and a positive approach to overcoming barriers
* Ability to plan and organize workload to meet required targets and deadlines
What We Offer:
* A dynamic and supportive work environment
* Opportunities for professional development and growth
* A competitive salary and benefits package
If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
At Maximus UK, we are committed to developing, maintaining, and supporting a culture of diversity, equity, and inclusion throughout the recruitment process. We are a Disability Confident Leader and guarantee an interview for any applicant with a disability who meets the minimum requirements for the role.
Please note that this role is fully office-based, Monday to Friday.
We look forward to hearing from you"}
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Dorchester, Dorset, United Kingdom Maximus UK Full time{"h1": "Employment Opportunities Specialist", "p": "At Maximus UK, we are seeking an Employment Opportunities Specialist to join our team. As a key member of our recruitment team, you will be responsible for identifying and growing a local network of employer partners and agencies who can provide suitable employment opportunities for our customers.Your...
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