Business Development Manager
3 weeks ago
Job Type: Full-time
Location: United Kingdom
Job DescriptionThis is a critical role within JACOBS DOUWE EGBERTS, responsible for managing the number one customer and establishing the company as a dynamic and challenging number 2 supplier in the coffee category. The successful candidate will be instrumental in developing a strong commercial relationship to grow the joint business.
The role involves managing multiple external and internal stakeholders, including functional management of 2 reports and full P&L ownership. The role is home-based, with regular travel to customer offices and weekly connections in the JACOBS DOUWE EGBERTS Hurley or Banbury sites.
We are looking for a talented individual with a passion for driving collaborative customer relationships and developing branded growth with retailers. This role offers excellent opportunities for career progression within JACOBS DOUWE EGBERTS.
Key Responsibilities- Deliver Total Tesco and One-Stop P&Ls, including volume, value, GP, and GP% measures through tailored customer-focused plans, NPD, and promotional plans.
- Develop strong, collaborative relationships across all functions within the customer to drive growth in-store and online, present and deliver NPD, and ensure optimum range, space, and distribution for all JACOBS DOUWE EGBERTS products.
- Own the buying relationship, from weekly meetings, promotional proposals to negotiating collaborative long-term joint business plans and strategic change agreements.
- Confidently sell and embed the JACOBS DOUWE EGBERTS category vision with appropriate in-store execution, utilizing category, market, customer, and consumer data.
- Represent the customer and collaborate cross-functionally within JACOBS DOUWE EGBERTS on promotional evaluation, online initiatives, shopper marketing, including field sales, pipeline plans, and bespoke Tesco initiatives, ensuring stakeholders are aligned to Tesco-specific strategies.
- Internal customer commercial management, including promotional analysis, leading monthly commercial reviews, including opportunities and risks, and annual customer business planning.
- Functionally manage 2 reports, including coaching and development of key account management skills.
- Minimum 5 years of commercial experience in a retail FMCG brand environment, including management of a Grocery top 4 customer.
- Strong interpersonal skills, establishing and developing meaningful, collaborative business relationships, and the ability to flex style to the situation/audience.
- Persuasive selling and presentation skills, using a variety of data sources to deliver a compelling proposal both externally with the customer and internally.
- Proven track record of navigating complex negotiations and managing significant commercial strategic change.
- Demonstrates resilience and agility to flex to ever-changing demands, both internal and external.
- Ability to find creative solutions to challenges.
- Degree-educated (or equivalent).
- Cross-functional experience (with sales or broader).
We believe amazing moments happen over a cup of coffee.
Everyone's coffee experience is unique, and we've been innovating since 1753. Our coffee has been loved for generations, and a career with us will mean you'll be playing your part in shaping the future of coffee. If you have a thirst to be part of our journey, you'll be exposed to the full spectrum of your field of work. We create opportunities to help you grow as a professional, surrounded by amazing people.
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