Business Development Manager
3 weeks ago
Full-time position in Sales, United Kingdom
Job OverviewThis critical role is instrumental in developing our commercial relationship with Tesco to grow the joint business. As a Senior National Account Manager / Business Manager, you will be responsible for managing the number one customer within JACOBS DOUWE EGBERTS and establishing the company as a dynamic and challenging number 2 supplier in the coffee category.
The role involves full P&L ownership, functional management of 2 reports, and requires travel to customer offices in Welwyn and Walsall, as well as weekly connections in the JACOBS DOUWE EGBERTS Hurley or Banbury sites.
Key Responsibilities- Delivery of Total Tesco and One-Stop P&Ls, including volume, Value £, GP & GP% measures through tailored customer-focused plans, NPD and promotional plans
- Developing strong, collaborative relationships across all functions within the customer to drive growth instore and online, present and deliver NPD, and ensure optimum range, space, and distribution for all JACOBS DOUWE EGBERTS products
- Ownership of the buying relationship, from weekly meetings, promotional proposals to negotiating collaborative long-term joint business plans and strategic change agreements
- Confident selling and embedding the JACOBS DOUWE EGBERTS category vision with appropriate instore execution, utilizing category, market, customer, and consumer data
- Representing the customer and collaborating cross-functionally within JACOBS DOUWE EGBERTS, on promotional evaluation, online initiatives, shopper marketing, including field sales, pipeline plans, and bespoke Tesco initiatives, ensuring stakeholders are aligned to Tesco-specific strategies
- Internal customer commercial management, including promotional analysis, leading monthly commercial reviews, including opps & risks, and annual customer business planning
- Functional management of 2 reports, including coaching and development of key account management skills
- Minimum 5 years commercial experience in a retail FMCG brand environment, including management of a Grocery top 4 customer
- Strong interpersonal skills; establishing and developing meaningful, collaborative business relationships and the ability to flex style to the situation / audience
- Persuasive selling and presentation skills, using a variety of data sources to deliver a compelling proposal both externally with the customer and internally
- Proven track record of navigating complex negotiations and managing significant commercial strategic change
- Demonstrates resilience and agility to flex to ever-changing demands, both internal and external
- Ability to find creative solutions to challenges
- Degree educated (or equivalent)
- Cross-functional experience (with sales or broader)
We believe amazing moments happen over a cup of coffee.
Everyone's coffee experience is unique, and we've been innovating since 1753. Our coffee has been loved for generations, and a career with us will mean you'll be playing your part in shaping the future of coffee. If you have a thirst to be part of our journey, you'll be exposed to the full spectrum of your field of work. We create opportunities to help you grow as a professional, surrounded by amazing people.
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