Toyota Advisor Role
5 days ago
Steven Eagell Limited is an award-winning employer and Europe's largest Lexus and Toyota retailer. We offer excellent training and career progression opportunities for our employees.
We have a fantastic opportunity for a skilled Service Advisor to develop a career in a high-growth industry with a global marketing spend.
This role involves working closely with customers to ensure they receive the best possible service. You will be responsible for providing accurate estimates and scheduling work to meet customer requirements.
Key Responsibilities:
- • Ensure exceptional after-sales customer care and satisfaction.
- • Use customer needs to guide them towards suitable products/services.
- • Provide accurate estimates and schedule work to meet customer requirements.
- • Encourage the sale of genuine parts and accessories.
Customer & Service Orientation:
- • Creates a premium customer experience.
- • Identifies and anticipates customer expectations and needs.
Problem Solving:
- • Analyses and evaluates key data quickly.
- • Makes decisions and commits to actions.
Brand Identification:
- • Identifies with and acts in accordance with the Toyota brand and values.
Benefits include 25 days holiday, Company Pension, Sick Pay, Group life insurance, Medical insurance, Staff discount on car servicing, Benefits programme, In-house, manufacturer & professional qualifications, Staff referral scheme.
The salary for this role is approximately £35,000 per year.
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