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Strategic Relationship Director

4 weeks ago

Birmingham, Birmingham, United Kingdom WTW Full time

At WTW, we are seeking an experienced insurance relationship manager to lead our Business Partner Team. This exciting and rewarding role will involve heading up a team of Business Partners, working closely with our Network Members and Insurers. You will have the opportunity to utilise and develop your relationship management skills, with your own panel of Network brokers. Your key responsibilities will include leading the team, from the front, acting as an escalation point and managing your own panel of Network Members. You will also be responsible for developing an in-depth understanding of the Network Members' businesses, their aims and objectives, and their personnel, in order to support the Network Members in accessing appropriate elements of the Willis Towers Watson Networks proposition, at the right time for their business. Additionally, you will work closely with selected Network Members across the UK, understanding their placement strategies, and working with appropriate Network markets, to deliver placement solutions. You will also work with our Insurer Partners, at an operational level, providing insight, identifying and converting opportunities, and resolving any issues with our Network Members. The ideal candidate will have strong leadership qualities, leading through example, and mentoring, supporting and managing the members of your team. You will also have good influencing skills, using informed persuasion to influence at all levels, creating “win-win” outcomes. Furthermore, you will be able to demonstrate good planning, organisational and time management skills, managing multiple Network Member and Insurer Partner relationships. You will have well-developed interpersonal, communication and presentation skills, with the ability to deliver key messages at all levels, to both Network Members and Insurer Partners. You will also be able to manage and maintain action plans, and ensure your team does the same, demonstrating an ability to show delivery against those plans. You will need an ability to analyse business plans, data and situations and provide recommendations and solutions. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.