Accommodation Office Team Leader

3 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Accommodation Office team. As a key member of our team, you will play a critical role in delivering justice by providing administrative support to recover criminal fines and financial penalties imposed by the Courts.

Key Responsibilities
  • Contribute to the delivery of operational, performance, and service standard targets
  • Provide statistical data for the management team
  • Monitor and analyse performance areas and trends
  • Recommend improvements and implement new initiatives and legislation
  • Motivate and support your team to deliver excellent customer service and achieve effective performance
Requirements
  • IT proficient with the ability to learn and adapt to different technologies and software packages
  • Ability to work in a customer-facing role, providing HMCTS services to the public
  • Flexibility to work on an ad hoc basis at other local HMCTS offices
What We Offer

We offer a range of benefits, including:

  • Standard full-time working hours of 37 hours per week
  • Part-time, flexible, and job-sharing working patterns
  • Opportunities for career development and progression

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that occasional travel to other courts may be required.

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