Accommodation Office Team Leader

3 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom Ministry of Justice Full time
About the Role

We are seeking a highly skilled and motivated Team Leader to join our Accommodation Office team. As a key member of our team, you will play a critical role in delivering justice by ensuring that our administrative support services are delivered to the highest standard.

Key Responsibilities
  • Lead and manage a team of administrative staff to deliver excellent customer service and achieve operational targets.
  • Monitor and analyze performance data to identify areas for improvement and implement changes to procedures and work practices.
  • Collaborate with other teams to ensure seamless delivery of services and achieve business objectives.
  • Develop and maintain effective relationships with stakeholders, including court staff, customers, and other external partners.
  • Stay up-to-date with changes in legislation, policies, and procedures, and ensure that team members are aware of any changes that may impact their work.
Requirements
  • Proven experience of leading and managing a team in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple deadlines.
  • IT proficient, with experience of using a range of software packages, including Microsoft Office.
What We Offer

We offer a competitive salary and benefits package, including a generous pension scheme, annual leave, and flexible working arrangements. We are committed to providing a supportive and inclusive work environment, where all employees can thrive and reach their full potential.

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