Technical Customer Support Specialist with German Language Skills
1 month ago
Zebra is a community of innovators who come together to create new ways of working to make everyday life better. We're looking for a customer-focused German speaking specialist to join our team in this role.
Responsibilities:- Ensure overall service and solution delivery to achieve quality customer outcomes
- Manage the relationship with account and oversee customer satisfaction for assigned accounts
- Act as primary contact for the client and behave professionally to support client retention/renewal
- Participate in regular customer and partner meetings to review service plans and recommend improvements to services
- Advise the client and introduce them to new offerings/upsells to assist them in solving business problems
- Deliver cost reduction goals and demonstrate ownership of revenue goals aligned with Sales
- Support service delivery readiness on complex accounts which may include multi-national or global accounts or key customers
- Interpret data provided by the customer to help drive effective business decisions
- Ensure customer SLA's/KPIs and quality standards are met
- Ensure territory/vertical readiness for new product and offer launches
- Deliver service reference customer case studies to distinguish company services and solutions from competitors
- Bachelor's degree
- Minimum of 2-5 years of experience
- English and German fluency-written and verbal
- HTML, Database Queries/SQL, Server, Javascript, CSS knowledge - hands on experience will be a plus
- Intermediate level skills in Microsoft business applications including Word, Excel and Outlook
- Customer service values/orientation
- Solid professional work behaviors (attendance, teamwork, time management)
- Strong communication skills (listening, providing clear and concise information, using proper language and grammar)
- Demonstrates an understanding of key financial factors
- Full knowledge of job-related knowledge and procedures
- Ability to design and deliver reports for clients
We're committed to protecting our candidates from online fraudulent activity. Our recruiters will always connect with you via email accounts, and applications are only accepted through our applicant tracking system. Please be aware of our Talent Acquisition team's policies regarding personal identifying information.
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeCustomer Support Specialist with German Language SkillsZebra is a community of innovators who come together to create new ways of working to make everyday life better. We're looking for a customer-focused German speaking specialist to join our team.Responsibilities:Ensure overall service and solution delivery to achieve quality customer outcomesManage the...
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeCustomer Support Specialist with German Language SkillsZebra is a community of innovators who come together to create new ways of working to make everyday life better. We're looking for a customer-focused German speaking specialist to join our team.Responsibilities:Ensure overall service and solution delivery to achieve quality customer outcomesManage the...
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeAt Zebra, we're seeking a customer-focused German speaking specialist to support our clients in Germany. As a key member of our team, you'll be responsible for delivering exceptional service and solutions to our customers.Key Responsibilities:Ensure overall service and solution delivery to achieve quality customer outcomesManage relationships with accounts...
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.As a customer-focused German speaking specialist, you will be supporting our customers based in...
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeRemote Work: No Role Overview: As a valued member of the Zebra Nation, you will be part of a community of innovators who strive to create dynamic solutions that anticipate customer needs and solve their challenges. In this role, you will have the opportunity to collaborate with a diverse group of professionals, drawing from our collective...
-
Basingstoke, Hampshire, United Kingdom Zebra Full timeAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our...
-
Technical Customer Support Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Best Selection Full timeJob Title: Technical Customer Support SpecialistJob Summary:We are seeking a highly skilled Technical Customer Support Specialist to join our team at Best Selection. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and technical expertise to our clients in the smart metering industry.Key...
-
Technical Customer Support Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Best Selection Full timeJob Title: Technical Customer Support SpecialistBest Selection is seeking a highly skilled Technical Customer Support Specialist to join our team. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and ensuring the successful delivery of our Smart Metering products.Key Responsibilities:Attend...
-
Technical Customer Support Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Best Selection Full timeJob Title: Technical Customer Support SpecialistBest Selection is seeking a highly skilled Technical Customer Support Specialist to join our team. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support and ensuring the successful delivery of our Smart Metering products.Key Responsibilities:Attend...
-
German Language Educator
1 week ago
Basingstoke, Hampshire, United Kingdom Edutalentconnect Limited Full timeGerman Teacher Job Description at Edutalentconnect LimitedMain Responsibilities* Develop and implement engaging lesson plans that cater to diverse learning styles.* Foster a positive and inclusive learning environment that encourages students to reach their full potential.* Utilize creative teaching methods to adapt to individual students' needs and...
-
German Doner Kebab Service Team
2 days ago
Basingstoke, Hampshire, United Kingdom German Doner Kebab Full timeFront of House Team Member Role at German Doner KebabAs a dedicated member of our Front of House team, you will be an integral part of delivering exceptional guest experiences at German Doner Kebab. We are seeking individuals who can work as part of a team to deliver outstanding food quality, guest care, and amazing service.Key Responsibilities:Guest...
-
Sales and Service Executive
4 weeks ago
Basingstoke, Hampshire, United Kingdom TaylorMade Full timeJob Title: Sales and Service Executive - Fluent German RequiredTaylorMade Golf is a global leader in the golf industry, committed to service excellence. We are seeking a highly skilled and fluent German-speaking Sales and Service Executive to join our high-performing team at our headquarters in Basingstoke, UK.Key Responsibilities:Provide sales and service...
-
Sales and Service Executive
4 weeks ago
Basingstoke, Hampshire, United Kingdom TaylorMade Full timeJob Title: Sales and Service Executive - Fluent German RequiredTaylorMade Golf is a global leader in the golf industry, committed to service excellence. We are seeking a highly skilled and fluent German-speaking Sales and Service Executive to join our high-performing team at our headquarters in Basingstoke, UK.Key Responsibilities:Provide sales and service...
-
Technical Support Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Best Selection Full timeJob Title: Technical Support SpecialistBest Selection is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and ensuring the successful delivery of our Smart Metering products.Key Responsibilities:Attend customer sites to support...
-
Technical Support Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Best Selection Full timeJob Title: Technical Support SpecialistBest Selection is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and ensuring the successful delivery of our Smart Metering products.Key Responsibilities:Attend customer sites to support...
-
Customer Support Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Premier Technical Recruitment Full timeJob Summary:We are seeking an experienced Engineering and Technical Customer Support Engineer to join our UK Service Team, providing world-class levels of service to customers across the UK.About the Role:As a key member of our Customer Relationship Centre team, you will be responsible for ensuring the ongoing development of customer satisfaction, loyalty,...
-
Sales and Service Executive
1 month ago
Basingstoke, Hampshire, United Kingdom TaylorMade Full time{"title": "Sales and Service Executive - German Language", "description": "At TaylorMade Golf, we are committed to service excellence and are seeking a highly skilled Sales and Service Executive to join our team in Germany. As a key member of our high-performing team, you will be responsible for providing sales and service support to our customers in...
-
Sales and Service Executive
1 month ago
Basingstoke, Hampshire, United Kingdom TaylorMade Full time{"title": "Sales and Service Executive - German Language", "description": "At TaylorMade Golf, we are committed to service excellence and are seeking a highly skilled Sales and Service Executive to join our team in Germany. As a key member of our high-performing team, you will be responsible for providing sales and service support to our customers in...
-
Technical Support Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom STELLAR360 Full timeJob Overview:As a Technical Support Specialist at Stellar360, you will play a critical role in delivering exceptional customer experiences through timely and effective resolution of technical issues. Your primary responsibilities will include managing daily engineering projects, scheduling appointments, updating documents, and communicating with customers...
-
Sales and Service Executive
1 month ago
Basingstoke, Hampshire, United Kingdom TaylorMade Full timeCustomer Service and Sales Representative - German Fluency RequiredTaylorMade Golf is a global leader in the golf industry, committed to delivering exceptional service and sales experiences to our customers worldwide. We are seeking a highly skilled and fluent German-speaking Customer Service and Sales Representative to join our team in Basingstoke, UK.Key...