E-Commerce Merchandise Coordinator

6 days ago


Darlington, Darlington, United Kingdom cmostores Full time

We are seeking an experienced E-Commerce Merchandise Coordinator to join our team at cmostores. As a key member of our team, you will play a crucial role in maximising profits by setting prices, managing the performance of ranges and planning promotions and markdowns.

The ideal candidate will have previous experience working within an e-commerce retail environment and have achieved online sales growth. They will also possess strong analytical skills combined with a solid understanding of commercial trading to drive performance. Additionally, they will be able to lead teams effectively and communicate clearly across all levels of the organisation.

The salary for this position is estimated at £43,000 - £48,000 per annum, depending on experience. This is a full-time permanent contract based remotely. We offer a competitive holiday allowance, employee assistance programme, BHN Extras (discount scheme), cycle to work scheme, company share option scheme, on-site parking and company events.

Key Responsibilities:

  • Create and maintain stock flow monitoring tools and forecasting to maintain stock levels and identify areas of opportunity and risk.
  • Work closely with the finance team to ensure that merchandise planning is aligned with delivery of the financial targets and milestones of the Group.
  • Ensure overall stock levels and buying are in line with the organisation sales plans.
  • Collaborate with the supply chain teams to maintain strong product availability, ensuring forecast accuracy and effective stock planning for seasonal changes and promotions as well as managing master and component SKUs.
  • Manage intake and commitment to accommodate the stock requirements of the business at any given time and the open to buy requirements of the category.
  • Owning the key revenue drivers for stock, merchandising and cross-sell promotions, using data to drive insight into category performance and to make commercial recommendations to the business.
  • Monitor and analyse sales performance identifying areas for improvement and implementing strategic adjustments as needed.
  • Conduct analyses identify and address potential stock issues and action remedial changes before they escalate.
  • Resolve reasons for poor product performance, implementing solutions with relevant stakeholders.
  • Support the creation of a promotional calendar for the assigned product categories incorporating centrally run seasonal campaigns, local promotions based on the demands of the local markets and tactical promotions.
  • Negotiate product prices including delivery and payment terms with suppliers.
  • Coordinate with other teams to roadmap ideas and synchronise on trading plans.
  • Liaise with Content, Digital marketing (PPC, SEO, Affiliates, Display) and CRM to ensure adequate levels of traffic are being redirected to the assigned product categories.
  • Maintain a comprehensive library of appropriate data.


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