Ward Clerk

Job summary

You will work closely with our experienced and friendly purpose of the role is toprovide general clerical, administrative and reception duties to the AcuteMedical Unit.

The successful applicant will be expected to work both aspart of a team and to use their own initiative and work unsupervised to ensurethe effective co-ordination of duties.

Previous clerical experience and knowledge ofthe healthcare environment would be an advantage.

Main duties of the job

You will work closely with our experienced and friendly purpose of the role is toprovide general clerical, administrative and reception duties.

You will be working with our new EPR (Electronic PatientRecord) system and will be involved in the admitting, transfering anddischarging patients.

You will be involved in ensuring dischargeletters are complete and relevant appointments made.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents.

Job description

Job responsibilities

General clerical, administrative and reception duties,working both as part of a team and to use their own initiative and workunsupervised to ensure the effective co-ordination of duties.

To ensure that all relevant visits to the hospital arecorrectly inputted onto the system and further follow up investigations arerequested.

Will work closely with the coordinator in charge of theshift.

To be competent in e-mails, scanning, photocopying,incoming/outgoing telephone calls, visit to the post room and other departmentsto transfer referrals.

To complete other admin duties as per thecoordinator.

Person Specification

Special Requirements

Essential

Able to work flexibly including weekends bank holidays and evenings.

Experience

Essential

Relevant administrative experience.

Desirable

Previous administrative experience in a hospital.

Statutory Registration

Desirable

NVQ 2 Care Certificate.

Qualifications

Essential

Able to demonstrate reasonable secondary education.

Special Skills & Knowledge

Essential

Good IT skills.

Desirable

Previous experience using Word and Excel.

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